Getting Started with Brink's Business Expense
How Do I Sign Up for Brink's Business Expense?
Quick Guide to Getting Started with Brink's Business Expense
What Documents Can I Use for Enrollment Verification?
Contact Us
Who Can Sign Up for Brink's Business Expense?
What Security Measures Does Brink's Take to Protect My Information?
What Information Do I Need to Provide to Sign Up for Brink's Business Expense?
How Much Does Brink's Business Expense Cost?
Bank Holidays and Brink's Business Expense
Account & User Management
Account Management
How Do I Cancel My Account?
What Does My Dashboard Do?
How Can I Set Up Alerts On My Brink's Business Expense Account?
Can I Get Multi-Account Access?
How Do I Change or Update My Business Phone Number or Business/Shipping Address?
What is Two-factor Authentication?
How Do I Reset or Change My Password?
How Do I Troubleshoot Two-factor Authentication Issues?
How Do I Change my Account’s Email Address?
How Do I Upgrade or Downgrade My Subscription Plan?
How Do I Import Multiple Users At Once?
How Can I Use Brink's for Accounting?
User Management
What Do I Do If Someone I've Sent an Invitation to Hasn't Received it?
How Do I Update Multiple Users At Once?
How Do I Grant an Employee Login Access to the Web and Mobile App?
How Do I Create a Department?
How Do I Change a User’s Role?
How Do I Assign a Department Lead?
Transactions & Card Management
Card Management
What Do I Do If My Card is Lost or Stolen?
How Do I Set or Reset a PIN?
What's the Maximum Card Spend Limit on Brink's Cards?
Why Did My Card Get Declined?
How Do I Deactivate a Card?
Difference Between Fixed Value Cards and My Current Business Expense Card
What is the Billing Address of My Brink's Card?
How Do I Create Multiple Cards At A Time?
Can Brink's Business Expense Cards Be Used Internationally?
How Do I Add My Brink's Card to a Mobile Wallet?
How Do I Replace, Reissue or Cancel a Card?
How Do I Update Multiple Cards At Once?
How Do I Make my Brink's Card My Mobile Wallet's Default Card?
How Do I Activate My Card?
How Do I Change the Name on a Card?
What's the Difference Between an Employee Card and a Utility Card?
How Do I Reassign a Utility Card to a Different User?
How Do I Create a Card?
What Are the Different Types of Controls I Have on a Card?
How Do I Enable 'Card Not Present' on a Card ?
Transactions
Where Can I Find My Monthly Statements?
How Do I Use Transaction Filters?
How Do I File a Transaction Dispute?
Why Don't I See a Refund on My Card?
What Do I Do If I See Unrecognized Charges on My Transaction Activity?
Why Do I See An Additional Pending Amount Being Held on My Card?
Payments & Receipt Management
Payments
What Does It Mean When a Payment is Declined, Canceled, or Returned?
What's the Difference Between Accepting a Payment As a Bank Transfer or a One-Time Use Virtual Card?
How Do I Accept a Brink's Pay Payment?
How Do I Cancel a Payment?
Receipt Management
How Do I Export or Download Multiple Receipts at Once?
How Do I Manage Unmatched Receipts?
How Do I Submit or Upload a Receipt?
Bank Accounts, Deposits, and Funds
Can I Have Multiple Bank Accounts Linked to My Brink's Account?
How Do I Deposit Funds and Check My Brink's Account Balance by SMS Text?
How Do I Link and Verify My Bank Account to Transfer Funds?
How Do I Add Funds to My Brink's Account?
How Do I Cancel a Brink's Transfer?
What Do I Do If My Brink's Transfer Fails?
Why Hasn't My Brink's Transfer Processed Yet?
How Do I Delete or Change the Bank Account Connected to My Brink's Account?
Policy Settings
For Admins
What are Policy Settings and Why Do I Need Them?
How to Add a New Policy?
How to Edit/Delete an Existing Policy?
What are the Parameters/Fields I Can Set Policies For?
How Many Reminders Can I Set to Rectify a Policy Violation?
When Will the Policy Violation Reminders Go Out?
When Will a Card Turn Off for Violating a Policy?
For Users
Will I Be Notified When a Policy is Violated?
How Do I Resolve a Policy Violation?
How Do I Know My Policy Violation is Resolved?
After a Violation is Resolved, When Will My Card Turn Back On?
Feature and Set Up Guides
Security and Privacy Policies and Best Practices
Brink's Business Expense Payment Methods
Policy Settings - Overview and Management
Admin Management and Permissions
Transaction Filters and Tags
Card Management - Overview, Controls, and Departments
Receipts Overview and Management
Integrations
Non-QuickBooks Accounting Software Set Up
QuickBooks Accounting Software Set Up and Troubleshooting
Help Topics
USING BRINK'S BUSINESS EXPENSE
Auto Categorization
All Categories > Account & User Management > User Management
6 articles
Here's how to troubleshoot...
Updated 2 years ago by Chandrika Chandwani
Save time when deleting users and updating user departments.
Updated 2 years ago by Cheney Tardio
Here's how to grant your employee access...
It only takes a few simple steps to create a department. Here's how...
Here’s how to update a User profile from Employee to Admin or vice-versa.
Assigning a Lead to a Department is easy. Here's how to do it in a few simple steps...
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