Brink's Business Expense
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Getting Started with Brink's Business Expense

How Do I Sign Up for Brink's Business Expense?

Quick Guide to Getting Started with Brink's Business Expense

What Documents Can I Use for Enrollment Verification?

Contact Us

Who Can Sign Up for Brink's Business Expense?

What Security Measures Does Brink's Take to Protect My Information?

What Information Do I Need to Provide to Sign Up for Brink's Business Expense?

How Much Does Brink's Business Expense Cost?

Bank Holidays and Brink's Business Expense

Account & User Management

Account Management

How Do I Cancel My Account?

What Does My Dashboard Do?

How Can I Set Up Alerts On My Brink's Business Expense Account?

Can I Get Multi-Account Access?

How Do I Change or Update My Business Phone Number or Business/Shipping Address?

What is Two-factor Authentication?

How Do I Reset or Change My Password?

How Do I Troubleshoot Two-factor Authentication Issues?

How Do I Change my Account’s Email Address?

How Do I Upgrade or Downgrade My Subscription Plan?

How Do I Import Multiple Users At Once?

How Can I Use Brink's for Accounting?

User Management

What Do I Do If Someone I've Sent an Invitation to Hasn't Received it?

How Do I Update Multiple Users At Once?

How Do I Grant an Employee Login Access to the Web and Mobile App?

How Do I Create a Department?

How Do I Change a User’s Role?

How Do I Assign a Department Lead?

Transactions & Card Management

Card Management

What Do I Do If My Card is Lost or Stolen?

How Do I Set or Reset a PIN?

What's the Maximum Card Spend Limit on Brink's Cards?

Why Did My Card Get Declined?

How Do I Deactivate a Card?

Difference Between Fixed Value Cards and My Current Business Expense Card

What is the Billing Address of My Brink's Card?

How Do I Create Multiple Cards At A Time?

Can Brink's Business Expense Cards Be Used Internationally?

How Do I Add My Brink's Card to a Mobile Wallet?

How Do I Replace, Reissue or Cancel a Card?

How Do I Update Multiple Cards At Once?

How Do I Make my Brink's Card My Mobile Wallet's Default Card?

How Do I Activate My Card?

How Do I Change the Name on a Card?

What's the Difference Between an Employee Card and a Utility Card?

How Do I Reassign a Utility Card to a Different User?

How Do I Create a Card?

What Are the Different Types of Controls I Have on a Card?

How Do I Enable 'Card Not Present' on a Card ?

Transactions

Where Can I Find My Monthly Statements?

How Do I Use Transaction Filters?

How Do I File a Transaction Dispute?

Why Don't I See a Refund on My Card?

What Do I Do If I See Unrecognized Charges on My Transaction Activity?

Why Do I See An Additional Pending Amount Being Held on My Card?

Payments & Receipt Management

Payments

What Does It Mean When a Payment is Declined, Canceled, or Returned?

What's the Difference Between Accepting a Payment As a Bank Transfer or a One-Time Use Virtual Card?

How Do I Accept a Brink's Pay Payment?

How Do I Cancel a Payment?

Receipt Management

How Do I Export or Download Multiple Receipts at Once?

How Do I Manage Unmatched Receipts?

How Do I Submit or Upload a Receipt?

Bank Accounts, Deposits, and Funds

Can I Have Multiple Bank Accounts Linked to My Brink's Account?

How Do I Deposit Funds and Check My Brink's Account Balance by SMS Text?

How Do I Link and Verify My Bank Account to Transfer Funds?

How Do I Add Funds to My Brink's Account?

How Do I Cancel a Brink's Transfer?

What Do I Do If My Brink's Transfer Fails?

Why Hasn't My Brink's Transfer Processed Yet?

How Do I Delete or Change the Bank Account Connected to My Brink's Account?

Policy Settings

For Admins

What are Policy Settings and Why Do I Need Them?

How to Add a New Policy?

How to Edit/Delete an Existing Policy?

What are the Parameters/Fields I Can Set Policies For?

How Many Reminders Can I Set to Rectify a Policy Violation?

When Will the Policy Violation Reminders Go Out?

When Will a Card Turn Off for Violating a Policy?

For Users

Will I Be Notified When a Policy is Violated?

How Do I Resolve a Policy Violation?

How Do I Know My Policy Violation is Resolved?

After a Violation is Resolved, When Will My Card Turn Back On?

Feature and Set Up Guides

Security and Privacy Policies and Best Practices

Brink's Business Expense Payment Methods

Policy Settings - Overview and Management

Admin Management and Permissions

Transaction Filters and Tags

Card Management - Overview, Controls, and Departments

Receipts Overview and Management

Integrations

Non-QuickBooks Accounting Software Set Up

QuickBooks Accounting Software Set Up and Troubleshooting

Help Topics

USING BRINK'S BUSINESS EXPENSE

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All Categories ​>​ ​Account & User Management ​ > ​ ​User Management

User Management

6 articles

What Do I Do If Someone I've Sent an Invitation to Hasn't Received it?

Here's how to troubleshoot...

Updated 2 years ago by Chandrika Chandwani

How Do I Update Multiple Users At Once?

Save time when deleting users and updating user departments.

Updated 2 years ago by Cheney Tardio

How Do I Grant an Employee Login Access to the Web and Mobile App?

Here's how to grant your employee access...

Updated 2 years ago by Chandrika Chandwani

How Do I Create a Department?

It only takes a few simple steps to create a department. Here's how...

Updated 2 years ago by Chandrika Chandwani

How Do I Change a User’s Role?

Here’s how to update a User profile from Employee to Admin or vice-versa.

Updated 2 years ago by Cheney Tardio

How Do I Assign a Department Lead?

Assigning a Lead to a Department is easy. Here's how to do it in a few simple steps...

Updated 2 years ago by Chandrika Chandwani

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