Brink's Business Expense
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Getting Started with Brink's Business Expense

How Do I Sign Up for Brink's Business Expense?

Quick Guide to Getting Started with Brink's Business Expense

What Documents Can I Use for Enrollment Verification?

Contact Us

Who Can Sign Up for Brink's Business Expense?

What Security Measures Does Brink's Take to Protect My Information?

What Information Do I Need to Provide to Sign Up for Brink's Business Expense?

How Much Does Brink's Business Expense Cost?

Bank Holidays and Brink's Business Expense

Account & User Management

Account Management

How Do I Cancel My Account?

What Does My Dashboard Do?

How Can I Set Up Alerts On My Brink's Business Expense Account?

Can I Get Multi-Account Access?

How Do I Change or Update My Business Phone Number or Business/Shipping Address?

What is Two-factor Authentication?

How Do I Reset or Change My Password?

How Do I Troubleshoot Two-factor Authentication Issues?

How Do I Change my Account’s Email Address?

How Do I Upgrade or Downgrade My Subscription Plan?

How Do I Import Multiple Users At Once?

How Can I Use Brink's for Accounting?

User Management

What Do I Do If Someone I've Sent an Invitation to Hasn't Received it?

How Do I Update Multiple Users At Once?

How Do I Grant an Employee Login Access to the Web and Mobile App?

How Do I Create a Department?

How Do I Change a User’s Role?

How Do I Assign a Department Lead?

Transactions & Card Management

Card Management

What Do I Do If My Card is Lost or Stolen?

How Do I Set or Reset a PIN?

What's the Maximum Card Spend Limit on Brink's Cards?

Why Did My Card Get Declined?

How Do I Deactivate a Card?

Difference Between Fixed Value Cards and My Current Business Expense Card

What is the Billing Address of My Brink's Card?

How Do I Create Multiple Cards At A Time?

Can Brink's Business Expense Cards Be Used Internationally?

How Do I Add My Brink's Card to a Mobile Wallet?

How Do I Replace, Reissue or Cancel a Card?

How Do I Update Multiple Cards At Once?

How Do I Make my Brink's Card My Mobile Wallet's Default Card?

How Do I Activate My Card?

How Do I Change the Name on a Card?

What's the Difference Between an Employee Card and a Utility Card?

How Do I Reassign a Utility Card to a Different User?

How Do I Create a Card?

What Are the Different Types of Controls I Have on a Card?

How Do I Enable 'Card Not Present' on a Card ?

Transactions

Where Can I Find My Monthly Statements?

How Do I Use Transaction Filters?

How Do I File a Transaction Dispute?

Why Don't I See a Refund on My Card?

What Do I Do If I See Unrecognized Charges on My Transaction Activity?

Why Do I See An Additional Pending Amount Being Held on My Card?

Payments & Receipt Management

Payments

What Does It Mean When a Payment is Declined, Canceled, or Returned?

What's the Difference Between Accepting a Payment As a Bank Transfer or a One-Time Use Virtual Card?

How Do I Accept a Brink's Pay Payment?

How Do I Cancel a Payment?

Receipt Management

How Do I Export or Download Multiple Receipts at Once?

How Do I Manage Unmatched Receipts?

How Do I Submit or Upload a Receipt?

Bank Accounts, Deposits, and Funds

Can I Have Multiple Bank Accounts Linked to My Brink's Account?

How Do I Deposit Funds and Check My Brink's Account Balance by SMS Text?

How Do I Link and Verify My Bank Account to Transfer Funds?

How Do I Add Funds to My Brink's Account?

How Do I Cancel a Brink's Transfer?

What Do I Do If My Brink's Transfer Fails?

Why Hasn't My Brink's Transfer Processed Yet?

How Do I Delete or Change the Bank Account Connected to My Brink's Account?

Policy Settings

For Admins

What are Policy Settings and Why Do I Need Them?

How to Add a New Policy?

How to Edit/Delete an Existing Policy?

What are the Parameters/Fields I Can Set Policies For?

How Many Reminders Can I Set to Rectify a Policy Violation?

When Will the Policy Violation Reminders Go Out?

When Will a Card Turn Off for Violating a Policy?

For Users

Will I Be Notified When a Policy is Violated?

How Do I Resolve a Policy Violation?

How Do I Know My Policy Violation is Resolved?

After a Violation is Resolved, When Will My Card Turn Back On?

Feature and Set Up Guides

Security and Privacy Policies and Best Practices

Brink's Business Expense Payment Methods

Policy Settings - Overview and Management

Admin Management and Permissions

Transaction Filters and Tags

Card Management - Overview, Controls, and Departments

Receipts Overview and Management

Integrations

Non-QuickBooks Accounting Software Set Up

QuickBooks Accounting Software Set Up and Troubleshooting

Help Topics

USING BRINK'S BUSINESS EXPENSE

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All Categories ​>​ ​Policy Settings ​ > ​ ​For Users

For Users

4 articles

Will I Be Notified When a Policy is Violated?

Each user will receive notifications and reminders for the cards that are assigned to them if there are any transactions that are violating a policy. You will notice an orange exclamation mark agains…

Updated 2 years ago by Chandrika Chandwani

How Do I Resolve a Policy Violation?

A policy violation can be resolved by simply entering the missing information into the required field, as required per the policy parameters.

Updated 2 years ago by Chandrika Chandwani

How Do I Know My Policy Violation is Resolved?

After you have entered the missing information into the required field, as required per the policy parameters, the orange exclamation mark against the corresponding transaction will disappear.

Updated 2 years ago by Chandrika Chandwani

After a Violation is Resolved, When Will My Card Turn Back On?

After a violation has been resolved, the card will be turned on automatically but will take into consideration the status and set controls of the card before the policy violation occurred. E.g. If th…

Updated 2 years ago by Chandrika Chandwani

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